FAQs

Orders & Exchange

 

Q: How long will my order arrive?

A: Once your order is placed, it will take 1–2 business days to process and approximately 3–8 business days for delivery, depending on your location.

 

Q: How can I change or cancel my order?

A: You may change or cancel your order anytime before it has shipped. Simply email us with your order number and the details of your request.

 

Q: How can I track my order?

A: We will send you an email confirmation with a tracking number once your order has shipped. If you have any questions about the status of your order, simply email us, and we’ll be more than happy to help.

 

Q: Can I exchange my order?

A: Yes, absolutely. The fastest way to get the product you want is to return the item you have and place a new order once your return is approved.

 

Q: My order never arrived. What can I do?

A: If your order hasn’t arrived, check your tracking details first. If there’s no update or it’s past the delivery window, email us with your order number, and we’ll help locate your package or send a replacement.

 

Products & Materials

 

Q: What are your products made of?

A: We use only the best materials, such as 100% muslin cotton and soft microfiber. These are chosen for comfort, breathability, and durability. For information on what goes into each item, check the product pages.

 

Q: Are your products safe to be used with newborns?

A: Absolutely. All of our products are made for newborns. We use gentle, baby-safe materials that meet high safety standards. We wouldn’t use anything that we wouldn’t trust for our own little ones.

 

Account & Support

 

Q: Do I have to have an account to order?

A: No, you may check out as a guest. However, creating an account makes it easier to track orders and manage your info.

 

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📧 Reach out to us at service@evermorepartner.com — we’re always here to help!